This Privacy Policy ("Policy") explains how Get Zapped Gaming N.V., a company incorporated under the laws of Curaçao (the "Company", "Operator", "we", "us", or "our"), collects, uses, stores, discloses, and protects personal data when you access or use the sportsbull.live platform, including all related websites, mobile versions, applications, and services (the "Platform").

This Policy applies to all users, visitors, and individuals whose personal data is processed in connection with the Platform. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and agree to the processing of your personal data as described herein. If you do not agree with this Policy, you must immediately discontinue use of the Platform.

2. REGULATORY AND OPERATIONAL FRAMEWORK

The Company operates the Platform as a licensed Curaçao based gaming operator and processes personal data in accordance with applicable data protection principles, gaming regulations, and compliance obligations relevant to the jurisdictions in which it operates, including Asia and Africa.

The Company applies a consistent, risk-based data protection framework designed to safeguard personal data while enabling lawful gaming, payment processing, fraud prevention, and regulatory compliance.

3. PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data:

a) Account and Identification Information:

• Full name
• Date of birth
• Email address
• Phone number
• Username and account identifiers

b) Verification and Compliance Information:

• Government issued identification documents
• Proof of address
• Source of funds or source of wealth documentation
• Internal compliance and risk assessment records

c) Financial and Transaction Information:

• Deposit and withdrawal history
• Payment method identifiers (processed securely via third party providers)
• Betting, wagering, and gameplay history
• Bonus usage and promotional participation

d) Technical and Usage Information:

• IP address and general location indicators
• Device and browser information
• Login timestamps and activity logs
• Cookies and similar technologies

e) Communications Information:

• Customer support correspondence
• Chat records
• Complaint and dispute related communications

We do not knowingly collect personal data relating to individuals under the age of 18.

4. SOURCES OF PERSONAL DATA

Personal data may be collected directly from you, automatically through your interaction with the Platform, from third party service providers such as payment processors and verification partners, or from publicly available or regulatory sources where permitted by law.

5. PURPOSES OF PROCESSING

We process personal data for the following purposes:

• Account creation, administration, and security
• Identity verification and age validation
• Processing deposits, wagers, withdrawals, and payouts
• Fraud detection, prevention, and investigation
• Compliance with gaming, payment, and anti-money laundering requirements
• Prevention of bonus abuse, collusion, and prohibited activities
• Customer support and complaint handling
• Responsible gaming monitoring
• Marketing or promotion of products/services offered by the Company or its affiliates
• Internal analytics, audits, and business operations
• Protection of the Company's legal rights and interests

6. DATA SHARING AND DISCLOSURE

The Company may share personal data with:

• Payment service providers and financial institutions
• Identity verification, fraud prevention, and compliance partners
• Game providers and technology service providers
• Affiliates of the Company assisting in the distribution of the Platform or the Company's business
• Professional advisers, including legal and compliance consultants
• Regulatory authorities, licensing bodies, and law enforcement agencies where required

Data is shared strictly on a need to know basis and subject to appropriate confidentiality and security measures.

7. INTERNATIONAL DATA TRANSFERS

Due to the international nature of the Platform, personal data may be transferred to, stored in, or processed in jurisdictions outside your country of residence. These transfers are carried out using appropriate safeguards and security measures consistent with the Company's data protection framework.

By using the Platform, you acknowledge and accept that such international transfers may occur.

8. DATA RETENTION

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal, regulatory, and operational requirements.

In particular:

• Verification and compliance data may be retained for several years in accordance with regulatory obligations
• Financial and transactional data is retained for audit and compliance purposes
• Data relating to closed or dormant accounts may be retained to address legal or regulatory claims

9. DATA SECURITY

The Company implements reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. These measures include access controls, secure storage, and internal security policies. While we take data security seriously, no system can be guaranteed to be completely secure.

10. USER RIGHTS AND CONTROLS

You may request access to or correction of your personal data by contacting customer support through the Platform. Requests will be assessed in accordance with applicable laws and the Company's compliance obligations.

Certain requests may be limited or declined where retention or processing of data is required for regulatory, security, or legal reasons.

11. MARKETING COMMUNICATIONS

The Company may send promotional or informational communications relating to the Platform. You may opt out of marketing communications at any time; however, operational and compliance related communications will continue where necessary.

The Company may further use your personal information in order to contact your from time to time to introduce you to our products or any events, activities, projects, plans, developments, undertakings and special offers that are taking place or being promoted or supported the Company. We may contact you via email, live chat or internal support ticket. When you supply us with your personal information, you are agreeing that you do not consider our use of such personal information in accordance with this Privacy Policy as any breach of your rights under any applicable laws. At any time, you have the right to opt out from receiving any promotional and/or marketing materials that we may send you. You are encouraged to contact us should you wish to do so.

12. COOKIES AND TRACKING TECHNOLOGIES

A cookie is a data packet which is used solely for web analytic purposes. The Platform uses cookies and similar technologies to enable functionality, enhance security, and improve user experience. You may manage cookie preferences through your browser settings, although disabling cookies may affect Platform performance.

13. THIRD PARTY WEBSITES

The Platform may contain links to third party websites. The Company is not responsible for the privacy practices or content of such websites.

14. CHANGES TO THIS POLICY

The Company reserves the right to amend this Policy at any time. Updated versions will be published on the Platform and will take effect immediately upon publication.

15. CONTACT

Privacy related enquiries may be submitted through the customer support channels available on the Platform or via an email to [please insert].

16. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of Curaçao.