SportsBull Terms and Conditions of Use

1.1 The website accessible at www.sportsbull.com, including all subdomains, mobile versions, applications, and related services (collectively, the 'Platform' or 'Website'), is operated by Get Zapped Gaming N.V., a company duly incorporated under the laws of Curacao (the 'Company', 'Operator', 'we', 'us', or 'our').

1.2 The Company is authorised to operate remote gaming services pursuant to a valid gaming licence issued in Curacao under applicable gaming legislation and regulatory framework. All games, betting services, and related activities offered on the Platform are provided strictly in accordance with the conditions of such licence.

1.3 The Company offers its services exclusively to persons who are legally permitted to participate in online betting and gaming activities in their country of residence. Access to the Platform does not constitute an offer or invitation to use the Platform in any jurisdiction where such activity is unlawful.

1.4 The Company reserves the absolute right, at its sole discretion and without obligation to provide reasons, to amend these Terms, restrict, suspend, block, or terminate access to the Platform from any jurisdiction or territory at any time.

1.5 Nothing contained in these Terms shall be construed as creating any entitlement or right for a User to access or use the Platform where such access or use would be contrary to applicable laws, regulations, or licence conditions.

2.1 These Terms and Conditions (the 'Terms'), together with the Privacy Policy, Responsible Gaming Policy, Bonus Terms, and any game-specific rules or notices published on the Platform from time to time, constitute a legally binding agreement between you (the 'User', 'Player', 'you', or 'your') and the Company.

2.2 By registering an Account, accessing the Platform, placing a bet, making a deposit, participating in any Game, or otherwise using any part of the Platform, you expressly confirm that:

• you have read, understood, and accepted these Terms in full; and
• you agree to be legally bound by them.

2.3 If you do not agree with any provision of these Terms, you must immediately discontinue use of the Platform and must not register or continue to hold an Account.

2.4 The Company reserves the right to amend, modify, update, or replace these Terms at any time. Amended Terms shall be published on the Platform and shall become effective immediately upon publication unless otherwise stated.

2.5 Continued use of the Platform following the publication of amended Terms shall constitute your irrevocable acceptance of such amendments. It is your sole responsibility to review the Terms regularly.

In these Terms, unless the context otherwise requires:

3.2 References to the singular include the plural and vice versa. References to 'including' or 'include' shall be construed without limitation.

3.3 Headings are for convenience only and do not affect interpretation.

You may only register and use the Platform if you:

• are at least 18 years of age, or such higher minimum age as required by the laws of your jurisdiction;
• have full legal capacity to enter into binding agreements;
• are acting solely in a personal, non-commercial capacity;
• are legally permitted to participate in online betting and gaming activities in your jurisdiction.

4.2 You may not use the Platform if you are:

• acting on behalf of another person or entity;
• a company, partnership, trust, or other legal entity;
• resident in, or accessing the Platform from, a jurisdiction where online gaming is prohibited or restricted or from a Restricted Territory;

4.3 The Company does not provide legal advice regarding the legality of online gaming in your jurisdiction. You acknowledge that determining whether your participation is lawful is entirely your responsibility.

4.4 The Company shall bear no liability whatsoever if you access or use the Platform in breach of applicable laws in your jurisdiction.

5.1 To access the Platform, you must register an Account by providing accurate, complete, and up-to-date personal information as requested during the registration process.

5.2 You may hold only one (1) Account on the Platform. Multiple Accounts are strictly prohibited, including but not limited to Accounts created using:

• different email addresses;
• different payment methods;
• different devices or IP addresses;
• third-party details.

5.3 Only one Account is permitted per individual, household, device, IP address, and payment method, unless expressly authorised by the Company in writing.

5.4 If the Company determines, in its sole discretion, that you have opened or attempted to open more than one Account:

• all Accounts may be suspended or closed;
• all Bonuses, winnings, and promotional benefits may be forfeited;
• an administrative fee may be deducted; and
• any remaining balance may be withheld or confiscated.

5.5 You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted using your Account shall be deemed to have been carried out by you, whether authorised or not.

6.1 The Company reserves the right, at any time and at its sole discretion, to verify your identity, age, address, payment methods, and source of funds.

6.2 You agree to provide all documentation requested by the Company, including but not limited to:

• government-issued photo identification;
• proof of address;
• proof of payment method ownership;
• source of funds documentation.

6.3 The Company may suspend your Account, restrict withdrawals, or withhold funds until verification is completed to its satisfaction.

6.4 Failure to successfully complete verification procedures may result in Account closure and forfeiture of Bonuses and winnings.

6.5 All verification procedures are conducted in accordance with applicable anti-money laundering and counter-terrorist financing regulations.

7.1 Deposits may only be made using payment methods available on the Platform and registered in your own name.

7.2 You must not deposit funds that are derived from illegal or unlawful activities.

7.3 The Company does not accept cash deposits and shall not be treated as a financial institution.

7.4 Deposits are credited to your Wallet only upon successful processing and verification. The Company reserves the right to refuse, reverse, or cancel deposits at its sole discretion.

7.5 Any currency conversion shall be performed at the exchange rate determined by the Company, and any associated fees shall be borne by you.

8.1 All participation in Games is subject to these Terms and any additional rules applicable to specific Games.

8.2 Bets, wagers, or stakes placed on the Platform are final and non-cancellable, except in exceptional circumstances at the sole discretion of the Company.

8.3 The Company reserves the absolute right to:

• refuse or limit any bet or wager;
• void bets placed in error;
• correct obvious mistakes, misprints, or technical errors.

8.4 Any attempt to exploit errors, vulnerabilities, or malfunctions may result in cancellation of winnings, Account closure, and confiscation of funds.

9.1 In the event of a system malfunction, interruption, error, or failure (a 'Mis-carried Game'), the Company reserves the right to:

• terminate the affected Game;
• void the relevant wagers;
• refund the stake by crediting it back to your Wallet.

9.2 The Company shall not be liable for any losses arising from technical failures, including but not limited to server downtime, connectivity issues, or software errors.

9.3 Where a Game outcome is affected by a malfunction, all affected bets shall be settled in accordance with the Company's reasonable determination.

10.1 When the outcome of a Game, bet, or wager is determined, any winnings shall be credited to your Wallet, subject always to these Terms, verification requirements, and compliance checks.

10.2 If the Company mistakenly credits your Account with funds, winnings, bonuses, or balances that do not belong to you for any reason whatsoever (including system error, human error, or third-party malfunction), such amounts shall remain the property of the Company.

10.3 You hereby irrevocably authorise the Company to:

• reverse such credits;
• deduct such amounts from your Wallet;
• set off such amounts against any balance held in your Account.

10.4 If you have withdrawn or otherwise used funds credited in error, you shall immediately notify the Company and repay such amounts upon demand. Failure to do so may result in Account suspension, legal recovery action, and reporting to relevant authorities.

10.5 The Company's determination regarding the settlement of any wager, correction of errors, or adjustment of balances shall be final, binding, and not subject to appeal.

11.1 You may request a withdrawal only from the portion of your Wallet balance that is designated as withdrawable and only after all applicable wagering, verification, and compliance requirements have been satisfied.

11.2 All withdrawal requests must be submitted through the Platform using the designated withdrawal functionality. Withdrawal requests made by any other means shall be deemed invalid.

11.3 The Company reserves the right, at its sole discretion, to:

• reject any withdrawal request;
• delay processing of withdrawals;
• request additional documentation prior to processing.

11.4 Withdrawals shall generally be processed using the same payment method used for deposits, unless otherwise determined by the Company.

11.5 The Company may impose minimum and maximum withdrawal limits, processing timelines, and payment caps, which may vary depending on payment method, jurisdiction, risk profile, or internal policies.

12.1 The Company reserves the right to require that deposited funds be wagered one or more times before being eligible for withdrawal.

12.2 If you request a withdrawal without having wagered an amount equal to or exceeding the total amount deposited, the Company may, at its sole discretion:

• require completion of additional wagering; and/or
• impose an administrative or processing fee on the withdrawal.

12.3 The Company may deduct reasonable administrative fees from withdrawals in circumstances including, but not limited to:

• excessive withdrawal requests;
• withdrawal requests following minimal or no gameplay;
• repeated deposits and withdrawals without genuine gameplay activity.

12.4 Large winnings may be paid in instalments over time. The Company reserves the right to determine instalment amounts and payment schedules at its sole discretion.

13.1 Any chargeback, payment reversal, or disputed transaction initiated by you or a payment provider may result in immediate Account suspension.

13.2 The Company reserves the right to:

• recover the amount of any chargeback or reversal;
• deduct such amount from your Wallet;
• apply administrative and handling fees.

13.3 Your Account may display a negative balance following a chargeback. You are fully liable for repaying any negative balance upon demand.

13.4 Abuse of chargebacks or payment disputes may result in permanent Account closure and forfeiture of funds.

14.1 All Bonuses are offered strictly at the discretion of the Company and are intended for recreational players only.

14.2 Bonuses are subject to separate Bonus Terms, wagering requirements, time limits, maximum bet limits, and other conditions specified on the Platform.

14.3 The Company reserves the right to:

• refuse a Bonus to any User;
• limit eligibility for any promotion;
• amend, suspend, or cancel any Bonus at any time.

14.4 Unless expressly stated otherwise:

• Bonuses and winnings derived from Bonuses are non-withdrawable until wagering requirements are fully met;
• Bonus funds may be removed from your Wallet at any time if conditions are breached.

15.1 Unless otherwise specified, the maximum amount withdrawable from winnings generated from any Bonus or free spins prior to a qualifying deposit shall be capped at [BUSINESS].

15.2 All Casino Bonuses are subject to a maximum bet restriction, typically:

• [Business] per game round; or
• [Business] per betting line (or currency equivalent).

15.3 Breach of maximum bet restrictions may result in:

• forfeiture of Bonus funds;
• forfeiture of winnings generated from the Bonus;
• Account suspension or closure;

16.1 The Company reserves the right, at any time, to review all betting activity, game records, and transaction history for the purpose of detecting irregular play or abuse.

16.2 Irregular Play includes, without limitation:

• low-risk, zero-risk, or hedged betting;
• equal betting on multiple outcomes of the same event;
• use of betting systems intended to exploit Bonuses;
• manipulation of wagering patterns to meet wagering requirements;
• wagering on Games with zero or reduced wagering contribution;
• repetitive short-term deposits and withdrawals to generate Bonuses.

16.3 The following activities are expressly prohibited when using Bonus funds:

• betting on both red and black in roulette;
• betting on both player and banker in baccarat;
• collusion with other players to eliminate risk;
• using 'double-up' or gamble features to inflate wagering value.

16.4 Where Irregular Play or Bonus Abuse is suspected or identified, the Company may, without notice:

• cancel Bonuses;
• forfeit winnings;
• withhold deposits;
• close or permanently suspend the Account.

16.5 The Company's determination of Irregular Play or Bonus Abuse shall be final and binding.

17.1 Only one Bonus may be granted per User, transaction, deposit, or promotional event unless expressly stated otherwise.

17.2 Where multiple Bonuses are triggered, the Company reserves the right to apply only the Bonus with the highest value.

17.3 Progressive jackpots and promotional Games are offered for entertainment purposes only. Abuse of jackpots or promotional mechanics may result in:

• exclusion from the relevant Game;
• confiscation of winnings;
• immediate Account termination.

17.4 Abuse includes, without limitation:

• software-assisted play;
• playing multiple Games concurrently to generate excessive rounds;
• cherry-picking Games solely to exploit jackpot mechanics.

18.1 The Company reserves the absolute right to:

• refuse, limit, cancel, or void any bet;
• withhold or confiscate funds;
• suspend or close Accounts.

18.2 The Company is not required to provide reasons for any decision taken under these Terms.

18.3 All decisions made by the Company regarding payments, withdrawals, Bonuses, and Account activity are final and not subject to appeal.

19.1 The Company is committed to promoting responsible gaming. Gambling should be regarded as a form of entertainment and not as a means of income or financial recovery.

19.2 You acknowledge that gambling may be addictive and that participation on the Platform is undertaken at your own risk.

19.3 The Platform provides responsible gaming tools which may include, without limitation:

• deposit limits;
• wagering limits;
• session time limits;
• cooling-off periods;
• self-exclusion functionality.

19.4 You may request the activation, modification, or removal of responsible gaming limits via the Platform or by contacting customer support. Any increase or removal of limits may be subject to a mandatory cooling-off period at the Company's discretion.

19.5 Where you elect to self-exclude, you must not attempt to register a new Account or access the Platform during the exclusion period. Any attempt to circumvent self-exclusion may result in permanent Account closure and forfeiture of funds.

19.6 The Company shall not be liable for any losses incurred where you fail to utilise responsible gaming tools or continue to gamble despite awareness of potential harm.

20.1 All communications between you and the Company may be monitored, recorded, and retained for quality assurance, compliance, dispute resolution, and regulatory purposes.

20.2 When communicating with the Company or its representatives, you must not:

• use abusive, offensive, defamatory, or threatening language;
• make discriminatory or hateful statements;
• harass or intimidate staff or other Users.

20.3 Breach of this clause may result in Account suspension or termination.

21.1 Where the Platform offers chat or messaging functionality, such features are provided solely for recreational and social purposes.

21.2 You must not use chat facilities to:

• collude or coordinate betting activity;
• share insider or non-public information;
• promote illegal activity;
• advertise third-party services or websites.

21.3 The Company reserves the right to monitor, moderate, restrict, or disable chat functionality at any time.

21.4 Any suspicious or unlawful communications may be reported to regulators or law enforcement authorities.

21.5 The Company shall not be liable for any damage or loss arising from player-to-player communications. You agree to indemnify the Company for any claims arising from your conduct in chat facilities.

22.1 If you wish to raise a complaint, you must contact customer support via the communication channels provided on the Platform.

22.2 Complaints must be submitted within one (1) month of the event giving rise to the complaint. Complaints submitted after this period shall not be considered.

22.3 You agree to provide complete and accurate information when submitting a complaint. Failure to do so may result in dismissal of the complaint.

22.4 The Company shall review complaints in good faith; however, all decisions made by the Company are final, binding, and not subject to appeal.

23.1 You access and use the Platform entirely at your own risk. The Platform and Games are provided on an 'as is' and 'as available' basis.

23.2 To the fullest extent permitted by law, the Company does not warrant that:

• the Platform will be uninterrupted or error-free;
• the software or Games are fit for any particular purpose;
• data transmission will be secure or free from delay.

23.3 The Company shall not be liable for any loss, damage, cost, or expense, including but not limited to:

• loss of profits;
• loss of data;
• loss of opportunity;
• indirect, incidental, consequential, or special damages, arising out of or in connection with your use of the Platform or participation in Games.

24.1 You agree to fully indemnify and hold harmless the Company, its directors, officers, employees, partners, licensors, and service providers against all claims, losses, liabilities, damages, costs, and expenses arising from:

• your breach of these Terms;
• misuse of the Platform;
• violation of applicable laws;
• infringement of third-party rights.

24.2 This indemnity shall survive termination of your Account.

25.1 The Company reserves the right, at its sole discretion and without notice, to:

• refuse registration;
• suspend or close Accounts;
• withhold, confiscate, or set-off funds.

25.2 Grounds for termination include, without limitation:

• breach or suspected breach of these Terms;
• fraudulent or illegal activity;
• bonus abuse or irregular play;
• AML or compliance concerns;
• conduct detrimental to the Company or Platform.

25.3 Upon termination, the Company may withhold funds where required for investigation, compliance, or recovery of losses.

25.4 The Company's decision to terminate an Account shall be final.

26.1 The Company complies with applicable anti-money laundering and counter-terrorist financing laws and regulations.

26.2 All transactions may be monitored, reviewed, and reported to competent authorities where required or suspected.

26.3 You agree to cooperate fully with any AML or compliance investigations and to provide additional documentation upon request.

26.4 The Company may suspend or close Accounts and withhold funds in connection with AML obligations without liability.

27.1 All content, software, trademarks, logos, designs, text, graphics, and data on the Platform are owned by or licensed to the Company.

27.2 You are granted a limited, non-exclusive, non-transferable licence to use the Platform for personal entertainment purposes only.

27.3 Any unauthorised use, reproduction, or exploitation of Platform content is strictly prohibited and may result in legal action.

28.1 The Company may assign or transfer its rights and obligations under these Terms at any time without notice. You may not assign your rights or obligations.

28.2 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

28.3 These Terms constitute the entire agreement between you and the Company and supersede all prior communications.

29.1 These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Curacao.

29.2 You irrevocably agree that the competent courts of Curacao shall have exclusive jurisdiction over any dispute or claim arising from these Terms or your use of the Platform.